Booking Policies

Please note: Reservations are not confirmed until proper deposit and payment is received.
Deposits/Cancellation/Refund: Individual Bookings
  • All cancellations must be made in writing and acknowledged as received by the resort.
  • No – shows or premature departures – no refund.
  • Cancellation fees will be deducted from all refunds.
High, Shoulder, & Low Season Dates
2017 Hamanasi Season Dates
High Season Periods:February 11, 2017 - April 21, 2017
Shoulder Season Periods: January 7, 2017 - February 10, 2017
April 22, 2017 - June 2, 2017
November 18, 2017 - November 25, 2017
Low Season Periods: June 3, 2017 - November 17, 2017
November 26, 2017 - December 15, 2017
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High Season Bookings
  • US $300 per person is required to confirm a reservation.
  • Final balance is due 90 days prior to arrival, non refundable.
Low & Shoulder Season Bookings
  • US $150 per person is required to confirm a reservation. Final balance due 45 days prior to arrival mdate.
  • 90 days before arrival – full refund
  • 60 – 90 days before arrival – full refund less 50% of deposit.
  • 45 days – 59 days before arrival – full refund less deposit
  • Less than 45 days before arrival: No refund.
Currency & Payment
Payments must be made in US Dollars. We accept MasterCard and Visa.

Upon arrival a MasterCard or Visa credit card is needed as a deposit against incidental charges incurred during the stay. If a guest does not have a credit card, then a deposit of US $150 (BZ $300) per person will be required. No personal checks or American Express cards will be accepted in Belize.

Changes in Reservation
The unused portion of hotel and/or any part of the package plans and trips not taken by customer’s choice are non – transferable and not refundable. Trips cancelled or shortened as a result of inclement weather and/or acts of God including hurricanes or due to airline delays, strikes or political unrest are non – transferable and not refundable. Hamanasi is not responsible for missed or delayed flights!
Insurance
Hamanasi strongly encourages all guests to purchase medical, accident, luggage, emergency trip cancellation & dive insurance. Insurance is highly recommended for all travel dates, regardless of the time of year. For travel insurance please check: www.itravelinsured.com/. For dive insurance, please check DAN (Divers Alert Network).
Proof of Citizenship/Visa Requirements
Guests are responsible for determining and obtaining proper entry documentation. All foreign nationals require a passport to enter Belize. Visitors from some countries may require a visa. No refunds will be granted for denied entry caused by failure to carry proper proof of citizenship or the appropriate visa.
Children
Up to two children under 12 may stay free of charge, per room, when staying in the room with a paying adult, using existing bedding. Guests must notify the hotel at booking if an infant will be staying with them and if a crib is needed. Room types and locations may be limited.
Meals
Hamanasi serves excellent Belizean and regional cuisine with international influences. Hamanasi uses the best available ingredients combining fresh produce, seafood and items from the surrounding area producing a tantalizing variety of meal choices. Hamanasi is flexible and tries to cater to special dietary requirements. Vegetarian options are available for all meals (due to our remote location, please notify Hamanasi of special dietary requirements at the time of booking)

Breakfast is served from 6:30 – 9:30 am. Continental breakfast is included in room rates. Continental breakfast varies daily and comprises home baked breads, fresh fruit, eggs, granola, yogurt, cheese, juice, coffee and hot tea.

Lunch is served from 11:30 am – 2:30 pm. The lunch menu offers a variety of Belizean and regional favorites. The prepaid lunch package includes one appetizer or entree.

Dinner is served from 6:00 – 9:00 pm. Dinner includes a choice of appetizers, several main courses and dessert accompanied by home baked bread. Each menu includes a seafood, vegetarian and meat dish. Prepaid dinner packages include bread, soup or salad, one main course, dessert, coffee and hot tea. Appetizers beyond soup or salad are available for an additional charge.

Release Forms
Signed release forms are required to participate in certain activities at Hamanasi. All divers will be required to complete and sign Hamanasi’s Liability Release Waiver and acknowledgement of Safe Diving Practices before diving. A separate Safety Screening Form is required for divers diving the Blue Hole at Lighthouse Reef Atoll. All divers participating in a Whale Shark dive must sign a Whale Shark Release form.
Medical Forms
A signed and completed physicians release form will be required for any diver who answers “yes” on a medical screening form. Please download the form here.
Dive Cards
All divers must present their dive cards. All major certifications are accepted. No one may dive without a valid certification card unless he participates in a Discover Scuba or Open Water Course.
Dive Experience
Some dive trips are appropriate only for experienced divers. It is at the sole discretion of Hamanasi’s dive staff management to determine if the person is qualified to do the dive trip.
Dive Equipment Rental Not Included in Adventure Rates
Diving Adventure prices do not include gear rental. All necessary equipment for is available for rental – see our rates page. Rates subject to change.
Storage and Handling of Personal Dive and Snorkel Gear
Gear storage is available in the Hamanasi Adventure Center. Hamanasi staff carries all gear to and from the boats, assists with preparation and washes all equipment in fresh water at the end of each dive trip. Hamanasi is not liable for missing or damaged equipment.
Non-Diving Boat Passengers
Pleasure riding on dive and snorkel boats is not permitted. Non – diving or non – snorkeling passengers traveling to a nearby island will be charged the snorkeling rate.
Whale Shark Diving Policies
There are strict regulations in the whale shark area to which all operators must adhere. The whale shark dives are blue water dives for experienced divers only. All divers are required to do a checkout dive on the barrier reef with Hamanasi prior to venturing out to the whale shark area. This checkout dive allows divers to fine-tune their weighting and allows our staff to assess diver skills and ability for their safety at the Gladden Spit whale shark area. A minimum number of 8 divers is required to go out to Gladden Spit, and the legal maximum number of divers for these trips is 12 divers per boat.

All divers will be required to attend a short whale shark training meeting at which they must complete and sign Hamanasi’s Whale Shark Liability Release before doing Whale Shark dives.

Respect for Nature
Never chase an animal – while hiking, diving or snorkeling. Guests are expected to stay on trails and not take souvenirs from nature or archeological sites. Respect our reef and her inhabitants. Touch only water! Take only pictures! Leave only your wake! No divers or snorkelers are permitted to touch or take anything from the sea. No exceptions. Individuals who cause negative environmental damage during dive or snorkel trips may be banned from diving or snorkeling in Belize in accordance with Belize regulations.

Question? We're here to help!

Contact Our Belize Staff

Or call us toll free direct to Hamanasi

1-844-235-4930

Our Belize reservation staff are at the resort and ready to assist you 365 days per year.