Booking Policies

Please note: Reservations are not confirmed until proper deposit and payment is received.

Hamanasi has four seasons, Peak season, High season, Shoulder season and Low season.

2024 Hamanasi Season Dates
Peak Season Periods: December 16, 2023 - January 5, 2024
High Season Periods: January 6, 2024 - April 5, 2024
Shoulder Season Periods: April 6, 2024 - July 7, 2024
November 23, 2024 - December 1, 2024
Low Season Periods: July 8, 2024 - September 6, 2024
September 28, 2024 - November 22, 2024
December 2, 2024 - December 17, 2024
Closed: September 1, 2024 - September 27, 2024

There is a minimum stay requirement that varies by season:

  • Peak Season: minimum 6 nights. 
  • High Season:  minimum 5 nights. 
  • Shoulder Season: minimum 4 nights. 
  • Low Season: minimum 3 nights. 

Note: Other policies and booking requirements also vary by season of booking.  See below for season dates.

  • US $300 per person deposit is required to confirm a reservation made more than 90 days prior to arrival. 
  • Final balance is due 90 days prior to arrival, non-refundable & non-transferable.
  • Cancellation 90+ days before arrival: deposit is refundable less 25% cancellation fee.
  • Cancellation less than 90 days before arrival: no refund.
  • All cancellations must be made in writing and acknowledged as received by the resort. 
  • No-shows or premature departures: no refund. 

  • US $150 per person deposit is required to confirm a reservation made more than 45 days prior to arrival. 
  • Final balance is due 45 days prior to arrival, non-refundable & non-transferable.
  • Cancellation 45 days - 59 days before arrival: deposit is refundable less 25% cancellation fee.
  • Cancelation less than 45 days before arrival: no refund.
  • All cancellations must be made in writing and acknowledged as received by the resort. 
  • No-shows or premature departures: no refund. 

Payments must be made in US Dollars. We accept MasterCard, Visa and Discover Card.

Upon arrival a credit card is needed as a deposit against incidental charges incurred during the stay. If a guest does not have a credit card, then a deposit of US $150 (BZ $300) per person will be required.

No personal checks will be accepted in Belize.  

The unused portion of hotel and/or any part of the package plans and trips not taken by customer’s choice are non-transferable and not refundable. Trips cancelled or shortened as a result of inclement weather and/or acts of God including hurricanes and floods or due to airline delays, strikes or political unrest are non-transferable and not refundable. Hamanasi is not responsible for missed or delayed flights! 

Hamanasi strongly encourages all guests to purchase medical, accident, luggage, emergency trip cancellation & dive insurance. Insurance is highly recommended for all travel dates, regardless of the time of year. For dive insurance, please check DAN (Divers Alert Network).

Through the years we have learned that the "cancel for any reason" rider on a travel insurance policy has been beneficial to our guests.  Please research and decide which coverage is the right coverage for you.  Allianz and IMG are two widely used options that our guests have used in the past.  Hamanasi is not affiliated with any travel insurance company.

Guests are responsible for determining and obtaining proper entry documentation. All foreign nationals require a passport to enter Belize. Visitors from some countries may require a visa. No refunds will be granted for denied entry caused by failure to carry proper proof of citizenship or the appropriate visa. 

Up to two children under 12 may stay free of charge, per room, when staying in the room with a paying adult, using existing bedding. Tours, meals, drinks, etc., are extra. Children must pay for any local flights; land transfers and meals purchased a la carte. Hamanasi can provide personalized tours for families at an a la carte price. Children may also purchase a Reef and Rainforest package, though please note that most organized tours are not appropriate for children under the age of seven. Guests must notify the hotel at the time of booking if an infant will be staying with them and if a crib is needed. Room types and locations may be limited. 

Hamanasi has guests with children that have a great time during their stay, however the parents have to plan on spending a lot of time with their children as we do not have a special children’s program. The following is our policy: Parents should maintain responsibility for and supervision of their children at all times when staying at Hamanasi. Hamanasi does not claim that it is able to ensure children’s safety while on property or during any of Hamanasi’s organized tours and maintains that this is the responsibility of the parent. Parents should be aware that Hamanasi employees are not trained in the specific care of children. Hamanasi’s swimming pool does not have a lifeguard on duty. Note that Hamanasi does not have television available on premises. Hamanasi may be able to assist parents contracting a local baby sitter while they participate in tours and activities in the area. 

Please be advised that Hamanasi and its affiliates will not accept any responsibility for any responsibility for any guest’s loss of, or damage to, personal equipment and property while staying at the resort, or during participation in any activity, including transfers. Guests are required to follow any directions which may be given while staying at the resort or participating in any activity, including transfers. Hamanasi and its affiliates will not accept responsibility for any injury or death which occurs to a guest while staying in the Resort or due to participation in any activity, including transfers. 

Hamanasi and its affiliates will not accept any responsibility for any delay, additional expenses or inconvenience, which may be caused directly or indirectly by events outside their control. This includes, but is not limited to, late arrival or cancellation of domestic or international flights, civil disturbance, fire, floods, pilferage, weather, acts of God, acts of government, and failure of machinery or equipment. Guests electing to use any equipment such as, but not limited to, bicycles, canoes, kayaks, wind surfers, and scuba equipment, do so at their own risk. 

Signed release forms are required to participate in certain activities at Hamanasi. All guest participating in excursions will be required to complete and sign Hamanasi's Tours Liability Waiver. Snorkelers will need to complete the Hamanasi Sign In Snorkeling & Kit form. Divers will need to complete the Hamanasi Sign In Diving & Kit form. All divers participating in a Whale Shark dive must sign a Whale Shark Release form. All guests participating in dive training required to complete and sign the following forms before diving: Diving Medical Form, PADI Medical Statement, and Safe Diving Practices. A completed physicians release form will be required for any diver who answers "yes" on a PADI Medical Statement form. Please note that changes to these and additional forms and requirements may be made without notice. 

All divers must present their dive cards. All major certifications are accepted. No one may dive without a valid certification card unless they participate in a Discover Scuba or Open Water Course. Hamanasi reserves the right to refuse anyone from diving. 

Some dive trips are appropriate only for experienced divers. It is at the sole discretion of Hamanasi’s dive staff management to determine if a person is qualified to do a dive trip. 

Guests should never touch nor chase an animal while hiking, diving or snorkeling. Guests are expected to stay on trails and not take souvenirs from nature or archaeological sites. Guests must respect our reef and her inhabitants. No divers or snorkelers are permitted to touch or take anything from the sea - no exceptions. Individuals who cause negative environmental damage during an excursion may be banned from participating in any excursion in Belize in accordance with Belize regulations. Enjoyment of excursions in a safe manner is our goal. Hamanasi reserves the right to refuse anyone from participating in an activity. 


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Contact Our Belize Staff

Or call us toll free direct to Hamanasi

1-844-235-4930

Our Belize reservation staff are at the resort and ready to assist you 365 days per year.