We are buzzing with excitement and beaming with pride that Hamanasi was awarded one of the top 10 Hotels in the World by Tripadvisor in the 2022 Travelers’ Choice Awards! Furthermore, Hamanasi was awarded the Best of the Best, the highest recognition that is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travelers and are ranked in the top 1% of properties worldwide.
Thank you to all the guests who took the time to share their Hamanasi experience on Tripadvisor. We are immensely proud of our wonderful team who delivered the amazing vacations that earned those rave reviews! This award puts a spotlight on our beautiful home of Hopkins Village and the country of Belize.
5-star Guests and Team
Hamanasi was honored to earn only 5-star Tripadvisor reviews in 2021. To each of you a heartfelt thank you from your Hamanasi Family. You might say that this recognition has been 22 years in the making. Since opening in 2000, we have asked every guest for feedback. Criticism, both good and bad, has helped us improve the Hamanasi experience each year. Over the years that’s led to almost 2,700 5-star reviews.
“Cannot give enough compliments. We loved every minute of our family vacation at Hamanasi. They treated us better than royalty —they treated us like family.”
– Hamanasi guest C. R. Larson
Let’s put that into perspective. Hamanasi is a boutique resort with 30 rooms and 170+ employees. In 2021, we had a total of 2,758 guests choose Hamanasi for their vacation.
Those of you who have experienced Hamanasi’s customer service will appreciate that for our employees, this means 2,758 names learned and dietary requirements memorized. Over 1200 welcome notes written by hand on Hamans leaves collected on property. Countless special occasions celebrated and even more laughs shared.
“Top shelf service with attention to detail all around. From day 1, the staff are professional, friendly and helpful. They make an effort to know and remember your name as well as your preferences.”
– Hamanasi guest Zendark30
Those 2,758 guests each received a reusable water bottle, took over 16,000 adventures, learned a myriad of new, interesting facts and had an untold number of wondrous moments in nature.
“The facilities are lovely with attention to detail, but it’s the employees that really put this place over the top. They truly show genuine care for the guests and do what they can to anticipate your needs and make your stay the best it can be.”
– Hamanasi guest Kristin B
How many of those guests noticed the patterns raked in the beach sand each morning? Appreciated the tropical flowers blooming? Spotted birds and animals scurrying about? Noticed the craftsmanship of the wooden furniture handmade on property, toured the organic garden and learned about our regenerative practices?
Travel during a Pandemic
For many of these 2,758 guests it was their first vacation since the pandemic. For the tourism industry, emerging from the pandemic has brought numerous challenges. Hamanasi had to be able to adjust, adapt, and maintain the highest level of personalized customer service, while ensuring the safety of our guests and staff. This alone was a great achievement.
As Kanika Soni, Chief Commercial Officer at Tripadvisor stated, “The Travelers’ Choice Awards recognize the best in tourism and hospitality, according to those who matter most: your guests. Ranking among the Best of the Best is always tough – but never more so than this year as we emerge from the pandemic. Whether it’s using new technology, implementing safety measures, or hiring outstanding staff, I’m impressed by the steps you’ve taken to meet travelers’ new demands. You’ve adapted brilliantly in the face of adversity.”
“The resort is eco-friendly and COVID sensitive. We felt safe given the pandemic and appreciated the steps the resort has taken to protect the environment and minimize their footprint.”
– Hamanasi guest Larry888
Thank you to our team for taking everyone’s safety seriously. Thank you to our guests for trusting Hamanasi and for cooperating with our safety measures.
Maintaining Regenerative Values
To be a regenerative resort ranked among the top 1% of hotels in the world is an exciting blueprint of how the combination of eco efforts and luxury can result in unforgettable guest experiences with positive community impact. Hamanasi weaves our regenerative initiatives seamlessly into all that we and our guests do. It is possible to be a regenerative resort and still deliver vacation experiences of a lifetime.
“I have traveled all over the world for the past 30 years and have never experienced better service and attention to detail combined with a perfectly laid out, cozy, luxurious, eco property.”
– Hamanasi guest Monica D
It Comes from the Heart
At Hamanasi, we treat our guests like family. We love showing them all that Belize has to offer and sharing our slice of paradise with them. We take pride in what we do and strive to be even better. That is what makes this award so meaningful. Our hard work and dedication to our guests is reflected in this award. We are incredibly humbled.
“I could not believe it – I still don’t believe it until I hold the certificate itself, then it will sink in. Very happy, excited and proud to be a part of history and to be able to contribute to it.”
– Hamanasi Manager Amaris Wakefield
“It is the commitment that everyone has. We love what we do, we love where we are and we love doing what we do.”
– Hamanasi Maintenance Supervisor Selvin Arevelo
So, once again, we thank our incredible guests and employees. Without both, we could not be awarded this honor. Hamanasi will strive to continue delivering regenerative vacation experiences of a lifetime with excellent customer service throughout 2022 and beyond!
